Resolving “Office 365 PST import stuck not completing” Issue- Complete Guide

Resolving “Office 365 PST import stuck not completing” Issue- Complete Guide

PST Files are often imported to Office 365 due to various reasons, such as

When companies and organizations adopt Microsoft 365 in their workflow integration, or when they look for an organized way of storing all the Outlook data as a live mailbox display. It can also be because a PST File is at risk of corruption, has been deleted, or has been misplaced. Hence, to avoid any given risks, PST Files are imported to Office 365. But there are many cases where the Office 365 PST import process has been either stuck or not completed properly. In this case study blog, we will discuss every little issue in detail with the best practices to resolve the issue.

“Office 365 PST import stuck not completing” Challenges Faced by a Company

A mid-size IT Company was using the Exchange Server 2013 version to store all the years of data, client communication, and legal documents in the PST File Format. The senior manager was responsible for organizing and managing the entire data. But one day, the organizations had to make a tough decision to switch the email client from Exchange Server to Microsoft 365 for cost-cutting in the organization. The company facing the issue of “PST import to Office 365 stuck for days- no progress” often ends up facing challenges such as:

1. 1.Large PST File Sizes were unable to migrate efficiently.
2. 2.Unstable Network Connection during the PST File Import.
3. 3.Risk of complete data loss during the active migration process.
4. 4.Unstable business continuity and growth.
5. 5.Some PST Files remained in Office 365, which were stuck and did not complete the Import Service.
6. 6.PST upload Office 365 Not Working.

Why during “PST import Microsoft 365 days” taken?

Certain things came out after thorough analysis and deep examination of the issue, “Office 365 PST import stuck not completing” which were:

1. 1.Import File Limitation: The threshold of O365 Import Limit is 24 GB/day/mailbox, which can make the oversized PST Files stuck or not complete.
2. 2.Oversized PST Files: A particular PST File should not exceed more than 20-50 GB.
3. 3.Unstable Network Connection: An unstable internet connection can disrupt the entire PST import to Office 365.
4. 4.Corrupt PST Files: When PST Files are corrupted or damaged without error messages.
5. 5.O365 Import Service Stuck: Sometimes, the Office 365 import service may stop working suddenly. Hence, the PST Files may be stuck at the same status for hours and days.

Solution

Hence, to combat all the challenges combined, the company decided to consult a professional who could give them the best solution to resolve the issue. The professional experts put up all kinds of methods, manual and professional tools for Microsoft 365 import PST Files:

Outlook Manual Import Method

• Open Outlook in the Office 365 account.
• Click on File and select Open & Export, and click on Import/Export.
• Click on the Import from another program or file. Click Next.
• Select the Outlook Data File (.pst) and click on Next.
• Click on Browse and select the PST File.
• Select the destination path and click on Include Subfolder. Click on Finish.

What is Office 365 Mailbox Import?

Office 365 mailbox import is basically the process of moving the PST Files into Microsoft 365. The process allows organizations and other individuals to transfer emails, contacts, calendars, etc., from local storage to Microsoft Office 365.

Professional Tool- Shefware Import PST to Office 365

The senior manager was recommended the Shefware Import PST to Office 365 tool, which can easily import all the PST Files to Office 365.

There are certain reasons why the professional tool was chosen over the manual method:

• Office 365 enables users to access emails from anywhere and on any device.
• Office 365 is securely protected and safeguards the mailbox data without any loss.
• Allows inclusion and exclusion of multiple users.
• Migration to Office 365 allows for better use of local storage without any risk of exceeding storage capacity.

Process

The Shefware Import PST to Office 365 is really easy to utilize. Users just have to follow some simple steps:

• Download and install Shefware Import PST to Office 365.
• Add the source and destination files and enter the tenant details.
• Either choose the users directly or import via CSV.
• Select the scheduled time of the PST import and enter the Job Name.
• Click on Start Migration to begin the process.

Results

The IT Services company experienced some really positive results after using the Shefware Import PST to Office 365 Tool. The company successfully imported the entire PST Files to Office 365 safely without any data loss within just a few hours. Users applied the filters and found the files in the original email hierarchy and structure. The senior manager was advised to split PST before O365 Import for better and quick results.

Conclusion

The popular IT Services company faced a crisis of “Office 365 PST import stuck not completing " issue. The company faced different problems and had to consult an expert who gave both manual and professional tool solutions. Eventually, the company decided to go for the professional tool; Shefware Import PST to Office 365. The tool successfully performed Office 365 Migration, imported all the PST files to Office 365 in the original format and structure. The whole process was seamless and secure, which made the company decide to incorporate the other Shefware Tools in the day-to-day workflow. Hence, not only was the “Microsoft Import Service Slow Fix” resolved, but also the PST Files were safely imported into Office 365.